Our Home Management

Each of our homes has a dedicated Home Manager who is on call 24 hours a day with the primary responsibility for maintaining Jasmine’s high standards of care at all times. Our Home Managers are typically supported by two Deputy Managers in order to ensure that there is a member of the management team in all of our homes every day of the week. We believe this is important for the well-being of our residents and the peace of mind of their relatives.

Our Home Managers are assisted by qualified and experienced care teams, including specialist nurses. Our care home teams are dedicated to carrying out their duties 24 hours a day, seven days a week, and are committed to making a meaningful difference to the lives of the residents who live in our homes.

Our Jasmine Support Team

Our Home Managers and their teams are supported by our Jasmine Support Team. The key individuals of this team are as follows:

Chris Clark – Managing Support Director

Chris founded the company and is passionate about the worthwhile impact Jasmine’s care homes have on the lives of our residents and team members. Chris oversees all aspects of the running of the company on a day to day basis and sets the mission, aims, values and strategy of the business. Chris is also the ‘Responsible Individual’ registered with the Care Quality Commission (CQC).

Chris previously worked for Hermes private equity, where on behalf of his clients he came close to making a number of large acquisitions in the elderly care sector. It was this work experience, alongside Chris’ personal experience of elderly care homes whilst two of his close relatives lived in them, which led Chris into this rewarding vocation. Before working at Hermes, Chris worked at PwC, initially as a chartered accountant, and later in their corporate finance practice.

Roz Martin – Executive & Acquisitions Support

Roz is responsible for the organisation and management of the Jasmine Support Team’s meeting schedules and the diary management of the Managing Support Director.  Roz both coordinates and is the initial interviewer for senior recruitment; working with Home Managers, the Jasmine Support Team and external agencies to ensure the best candidates are attracted and recruited. Roz also works closely with the Managing Support Director on the acquisition and integration of new homes ensuring all Jasmine values and policies are adopted and implemented as swiftly as possible.  Roz is passionate about ensuring that our homes, our managers and our teams, have everything they need to provide the best possible care and accommodation to our residents at all times.

Roz joined Jasmine Healthcare in 2007 after raising her family, and since then has become a crucial member of the Jasmine team.

Catherine Egley – Senior Support Manager

Catherine is the Senior Support Manager for Jasmine Healthcare; she joined Jasmine in March 2022 on a development plan which saw her joining Jasmine as a Home Manager at Nightingale Nursing and Care Home. Catherine supported, mentored and developed Deputy Managers to Registered Managers at both Nightingale and St Andrews. Catherine now Line Support Manages three of our homes; St Andrews, Oxendon House and Nightingale. Catherine takes pride in leading by example and shares her knowledge and skills with others. Catherine is a registered Nurse and has a range of experience in care homes and in the community as a District Nurse so brings lots of clinical knowledge as well as care home knowledge to Jasmine Healthcare.

Becci Townsend – Finance & Commercial Support Manager

Becci is responsible for the finance, payroll, IT and maintenance functions at the Hub and is supported by a team of four. After spending the majority of her career in accountancy practice as a Chartered Accountant, she joined Jasmine as she is passionate about helping the homes have all the resources they need to provide the highest standards of care to the residents in a homely environment.

Hannah Flint – Compliance Support Manager

Hannah is committed to helping Jasmine achieve our mission and values by continually driving high standards of care and compliance throughout the company; this is achieved by regularly carrying out audits at all of our homes. Our bespoke audits cover every aspect of the running of a care home and are completed at least quarterly at all homes. The audits are used to highlight any areas of improvements required and, if required, Hannah will provide an action plan for the homes to implement. Hannah is responsible for signing off the action plan once she has evidenced this have been fully completed. Any lessons learned, and good practice highlighted in the audits, are shared with the wider team through monthly meetings to ensure the improvements are embedded within the homes. Hannah uses the audit scores to produce our homes’ detailed monthly Jasmine Compliance Reports and Scores, which are used to closely monitor our homes.

Hannah has worked as a Care Assistant, Senior Care Assistant, Deputy Manager, Home Manager and Regional Support Manager before coming to Jasmine in June 2024. She shares her extensive knowledge and experience with the teams to ensure a high standard of care is provided across all the Jasmine homes.

Leanne Chaisty – People Support Manager

Leanne is committed to helping Jasmine achieve our mission and values by continually driving high standards of care and compliance throughout the company;
this is achieved by overseeing the recruitment, onboarding and engagement of the whole Jasmine Team, striving to achieve industry beating levels of engagement and team retention.
Leanne will ensure all homes receive the high standards of support needed to achieve all of Jasmine’s aims with our people at the core.
Regular recruitment, onboarding, engagement and ad hoc people reports will be produced and shared to ensure the required areas of focus are highlighted with a clear plan for improvements.
Leanne has 11 years HR experience across a number of sectors and roles, sharing her extensive knowledge and experience with the teams.

Ian Miller -Refurbishment and Maintenance Manager

Ian’s role is to oversee all aspects of refurbishment and maintenance across all 6 homes.  This includes ensuring that the Maintenance Support Person at each home has everything they need to keep each Home at the highest standard of homeliness at all times.  Ian is involved  in the planning and management of larger projects and is supported by a small special projects team.  Using Ian’s and the team’s wealth of skills in building and carpentry they have completed new laundry rooms at all homes, extensive landscaping, numerous wet rooms and most recently the extension of Avenue House to include the neighbouring building.

Having worked for Jasmine Healthcare for over 15 years, Ian’s knowledge of the homes is second to none!